Validation & Research
5 mins
Easy
NPS
Calculate and analyze NPS for your product.
5 mins
Time Est.
0
FAQs
Calculator
Enter Response Counts
Total:
← Detractors (0-6)
Passives (7-8)
Promoters (9-10) →
Promoters (9-10)
Passives (7-8)
Detractors (0-6)
Industry Benchmarks
SaaS Average
30-40
E-commerce
40-50
Tech Leaders
60+
Net Promoter Score
-100
0
+100
Would recommend
Unlikely to recommend
Formula: NPS = % Promoters − % Detractors (Range: -100 to +100)
Decision Guidance
What to do next?
- If result is healthy, scale the channel immediately.
- If borderline, optimize conversion rates before spending more.
- If poor, pause spending and analyze customer acquisition funnel.
Industry Benchmarks
B2B SaaS
$250 - $1,500
B2C App
$5 - $50
E-commerce
$10 - $100
Understanding NPS
Context & Usage
This tool helps you calculate NPS to make data-driven decisions.
When to use
Use this when you need to validate assumptions about...
Tool Guide
What Problem This Solves
Helps quantify important metrics for decision making.
When to Use
When you need data-backed validation.
When NOT to Use
When you have no initial data.
Data You'll Need
Basic input metrics.
What You'll Get
Clear actionable insights.
